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Kuneva: EU to Probe Electronics Retailers on Web

admin — Thu, 10 Sep 2009 23:18:03 +0000

The European Commission on Wednesday launched a major probe into websites that sell electronic goods.

From EBS:
At a press conference today in Brussels, Meglena Kuneva, Member of the EC in charge of Consumer Protection, announced the results of an EU-wide investigation – involving 26 Member States and Norway and Iceland – into misleading advertising and unfair practices on websites selling consumer electronic goods.

The clampdown covered 369 websites selling six of the most popular electronic goods to consumers in the EU – digital cameras, mobile phones, personal music players, DVD players, computer equipment and game consoles. It covered 200 of the biggest websites selling electronic equipment in the EU as well as more than 100 websites which were targeted on the basis of consumer complaints.

The results of the checks carried out in May this year show that 55% of the websites investigated showed irregularities in particular relating to: misleading information about consumer rights; misleading information about the total cost of the product; or incomplete contact details for the trader.

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Title
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General view of the press conference
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SOUNDBITE (English) by Meglena Kuneva, Member of the EC in charge of Consumer Protection: the results of our investigation were very disappointing. We found that consumers are being let (down) very badly. At this first stage, national authorities detected problems in 55% of the websites under the review.
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Cutaway of press
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SOUNDBITE (English) by Meglena Kuneva: under EU rules, if you buy something on the internet, the trader must clearly inform you that you have the right for at least 7 days, longer in some countries, to change your mind, without giving any reason, send the product back and get your money back. Actually, this is the difference when you buy in a shop and when you see the item compared to when you buy online. So you have an additional privilege, a little bit ymetric on the side of the consumers, but rightly so because you are shopping online. But on many websites, customers were either not told about this right at all, or even worse were misinformed. For instance many websites indicated that the trader only accepts the product back if it is faulty, or only provides store credit but not a cash refund.
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Cutaway
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SOUNDBITE (English) by Meglena Kuneva: so after this one, the second most common problem was misleading or incomplete information about the total cost which is a very important feature when you decide to choose to buy online. I was shocked to find that this was the case for 45% problematic websites.
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Cutaway
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SOUNDBITE (English) by Meglena Kuneva: if you live in France and want to buy a digital camera from a Belgian website, you should be able to find clear information on the delivery rates to France before you agree to buy the camera. In many cases, however, customers could not find such information anywhere.
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Cutaway
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SOUNDBITE (English) by Meglena Kuneva: now the enforcement phase starts. In the coming months, national enforcement authorities will contact the companies managing the websites concerned and ask them to clarify the situation or bring the sites in line with the law. We have learned from experience that even a simple contact from the national authorities often triggers very good results and traders clean up their websites. Otherwise, companies can be taken to the court or face financial penalties under national law.
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Cutaway
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END

Duration : 0:3:35

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BETA TESTER 0045-082

admin — Wed, 26 Aug 2009 22:24:25 +0000

For your protection, Beta Tester tests electronic goods and posts results here. We do not endorse any of the products that appear in Beta Tester. See the Pilot in the Screening Room at www.sabiforum.com

Duration : 0:1:39

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Profile of General Electric

admin — Wed, 26 Aug 2009 22:24:18 +0000

http://WatchMojo.com/ presents… A business profile on the history of consumer goods giant GE.

Duration : 0:2:16

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Best Luxury Stores in Vegas

admin — Wed, 26 Aug 2009 22:24:12 +0000

Vegas10.CitySpur.com – Do you want to know what to do with your casino winnings? Spend, Spend Spend! And Las Vegas has a wide variety of stores that will cater to your every taste. From apparel to electronics, you will find that the blackjack tables are not the only place where you can spend your life savings. Remember that “What happens in Vegas, Stays in Vegas”, and that’s especially true of your money. // created at http://animoto.com

Duration : 0:0:29

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Shop online at Amazon Hop store – SAVE money

admin — Sun, 09 Aug 2009 03:10:10 +0000

http://astore.amazon.com/weshho-20

The new Amazon Hop store is the latest and greatest wonders of Amazon, the world’s largest store…

Amazon has come up with this unique online store so that you and me can buy products at throw away prices and get a unique shopping experience.

Well, Amazon can afford to do that because they have a huge customer base…

I have been shopping on amazon hop store frequently and saved lot of money, which otherwise I would have spent had I bought through other portals….

Try the amazon hop store now using the link to your right….if you are not satisfied with their product, they have very flexible return policy.

And also, they have something called super saver on shipping. You save $25 on this just for 2 days extra shipping time. That is nice isn’t it?

Amazon, super saver, online shopping, shipping easy, save money, secure payments, quality products, consumer electronics…

Duration : 0:4:52

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China’s stimulus plan: electronics for the masses

admin — Fri, 31 Jul 2009 00:44:08 +0000

Trade is expected to dominate a summit Wednesday between China and the EU. As international demand for its cheap exports diminishes, China has started a campaign to make electronic goods more accessible to the poor — both to boost their standard of living, and to stimulate domestic consumption.

Duration : 0:1:54

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Electronic – Domestic Appliance

admin — Fri, 31 Jul 2009 00:44:00 +0000

CAEM offers specific solutions for domestic appliances, electronics and every kind of accessories for electronics stores.
Complex electronic Goods may require the interconnection of thousands of individual electronic devices. To manage the large number of required interconnections, you must have safer shelving system to store such complex electronic goods.
For more safety of sensitive electronic goods airflow can generated by fans located above or below the shelf, and directed past the packs by enclosing the sides, rear and front of the shelf to be relatively airtight. It will ensure the minimum damage probability of your electronic goods.
Our installations use TN9 System which take advantage from technical colors, layout versatility and the wide range of accessories.
The combination of the different CAEM systems and the use of specific materials contribute to direct costumers forward the right kind of product they look for.
The design of the structural components and the quickness and precision of embling, guarantee a perfect visual merchandising for the most different retail outlets.
Working with colours, modularity and the wide offer of accessories, you can obtain great looking electronic shop layout with the most modern solutions.

Duration : 0:0:35

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